Frequently Asked Questions (FAQ)

Welcome to Nagi Jewels

At Nagi Jewels, we are committed to providing premium quality Hallmarked Gold, Diamond, and Silver Jewellery. Below are answers to some commonly asked questions.


1. Is your gold jewellery hallmarked?

Yes. All our gold jewellery is BIS Hallmarked, ensuring purity and authenticity.

2. What gold purity do you offer?

We offer 22K (916 Hallmarked), 18K, and other purity options depending on the jewellery design.

3. Do you provide diamond certification?

Yes. Our natural diamond jewellery comes with proper certification and authenticity documentation.

4. Can I customize a jewellery design?

Absolutely. We specialize in customized jewellery designs based on your preferences and requirements.

5. Do you accept old gold exchange?

Yes. We offer old gold exchange facilities subject to purity verification and evaluation.

6. What is your buyback policy?

We provide transparent buyback and exchange policies. Please visit our store for complete details and current terms.

7. Do you offer jewellery repair and polishing services?

Yes. We provide jewellery repair, resizing, cleaning, polishing, and restoration services.

8. Can I place an order for bridal jewellery?

Yes. We offer a wide range of bridal jewellery collections and custom bridal sets.

9. What types of jewellery are available?

Our collection includes:

  • Gold Jewellery
  • Diamond Jewellery
  • Silver Jewellery
  • Bridal Jewellery
  • Earrings
  • Rings
  • Bangles
  • Chains
  • Pendants
  • Necklaces
  • Customized Jewellery

10. Do you offer lightweight jewellery?

Yes. We have a variety of lightweight and daily-wear jewellery options suitable for every budget.

11. Are making charges fixed?

Making charges vary depending on the design, craftsmanship, and product category. We always maintain competitive pricing.

12. How can I verify the authenticity of my jewellery?

Every jewellery purchase includes proper billing and hallmark/certification details for verification.

13. Do you have jewellery suitable for gifting?

Yes. We offer elegant jewellery collections perfect for birthdays, anniversaries, weddings, festivals, and special occasions.

14. Do you offer silver jewellery?

Yes. We offer premium 92.5 Sterling Silver Jewellery and silver gifting products.

15. How can I contact Nagi Jewels?

You can visit our showroom or contact us through phone, WhatsApp, Instagram, or our website for assistance.


Why Choose Nagi Jewels?

✓ BIS Hallmarked Gold Jewellery
✓ Certified Natural Diamond Jewellery
✓ Premium Craftsmanship
✓ Customized Designs
✓ Transparent Pricing
✓ Trusted Customer Service
✓ Jewellery Repair & Restoration
✓ Latest Trending Collections

Still Have Questions?

Our jewellery experts are always ready to assist you. Contact us today and find the perfect jewellery for every occasion.

Nagi Jewels – Grace of Shree, Glory of Gold